Est. September 2000

Hi, We're Viadon

A custom converter and masking supplier for powder coating, e-coating, anodizing, plating, and other finishing processes that continually strives for 100% customer satisfaction… every customer counts!

Whether your business is a house account or you have a specific sales person assigned to your account, you can take comfort in knowing that every one of us takes great pride in getting you what you need when you need it.

26+

Years in Business

0%

Employee Turnover

Same Day

Stock Shipping

In House

Slit & Die Cut Tapes

Our Promise

What's Important To Us

Customer Satisfaction

We value your business and will do whatever we can to keep you satisfied. Are you a current customer who has found a comparable product elsewhere for less? If so, contact us first to see if we can match our competitor’s price.

Reliability

With 0% employee turnover, you can rest assured your orders will be entered and filled by experienced employees. It is well-documented that customers experience a dip in their quality of service when they have vendors who have high employee turnover rates.

Fast Turnaround

We do our best to ship stock items same day - even if it means sales staff going out in the warehouse to get a last minute order ready for pickup 10 minutes before UPS arrives.

1st Ring Pickup

We almost always answer our phone on the first ring - got a question? Need to place an order? No maze of phone prompts to get a live person; we pick right up during business hours. Try it and see!

Prompt Email Responses

Ever sent an email and then.... never get a response? Not with Viadon! We respond to most emails in minutes - yes, that quickly in most cases. For questions, orders, or whatever - we will get back to you ASAP.

The People

Meet Our Team

The same dedicated team, year after year. That's how we deliver consistent quality.

Suzy Palmer

Suzy Palmer

Since 2000

Chief Operating Officer & Sales

Suzy helped found Viadon in September, 2000. She is still excited to see what each day brings and is honored to count many customers and vendors as friends. Regarding her employees, Suzy says she feels lucky to have worked with “the same crazy and awesome group of people” for so many years. She is an avid tennis player and fan, typically playing 3-4 times a week. Having been to Wimbledon and the Miami Open, she hopes to one day attend the U.S. Open, Australian Open and Roland Garros (French Open). When not at Viadon or on the court with a racquet she enjoys spending time with her daughter.

Dave Fuller

Dave Fuller

Since 2003

Engineering & Outside Sales

Dave has been with Viadon since April 2003. As our design engineer, his ability to problem-solve and “see” a part before it exists is crucial. A lifelong amateur astronomer, Dave enjoys building and using telescopes to observe and share the night sky, which dovetails nicely with his love of the outdoors whether it be camping, hiking or restoring part of his property to natural prairie. Someday he would like to visit the southern hemisphere to see the stars there, and/or Iceland to see the Northern Lights.

Stephanie Hanson

Stephanie Hanson

Since 2001

Office Manager & Inside Sales

Stephanie has been with Viadon since July, 2001, and her dedication ensures a smooth running office. She enjoys spending time with her husband and daughters both at home and at antique stores, craft fairs and flea markets. Someday she hopes to travel through Europe, though as she says, “…something along the lines of National Lampoon’s European vacation, but with less hiccups!” Stephanie and her husband also enjoy sport shooting.

Jose Cintora

Jose Cintora

Since 2000

Quality Control & Production

Jose is Viadon’s second-longest serving employee, having worked here since November, 2000. He is superb with our slitter machinery, able to precisely cut a wide range of tapes with varying technical specifications and slitting adjustments. During the growing season, Jose tends to his garden and Viadon’s other employees enjoy the produce he often shares! He enjoys watching Mexican futbol matches and spending time with his 6 grandchildren.

Andy Dotson

Andy Dotson

Since 2001

Quality Control & Production

Andy has been with Viadon since November, 2001. His wizardry with our rotary press has allowed us to produce some rather interesting and challenging die cuts for customers. He is incredibly artistic, often making drawings on inventory paperwork. He also enjoys a wide variety of Hollywood-produced films, even adding some feature film posters to the press / rewind work area. Andy is married and has two children.

Ready to get started?

Let us help with your masking needs. Same-day shipping on stock items.